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Episode 87 | How to Give Radical Feedback (Without Being an Asshole)

with SnackNation’s Chelsie Lee and Sean Kelly

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You know we’re all about company culture on Brand Builder – because brand is culture and culture is brand.

In that vein we have a very special episode this week.

It’s a conversation between two extraordinary leaders about a very specific cultural topic – one that will help you become a better leader, and build the team your business needs to level-up in 2019.

We’re talking about Radical Candor.

To discuss it we’ve got Chelsie Lee, a culture expert and the SVP of Customer Strategy at SnackNation, speaking with SnackNation CEO Sean Kelly.

We love this conversation because it not only defines Radical Candor in a simple, usable way, but Chelsie does a great job of dispelling one of the biggest misconceptions about giving Radical Feedback… it’s not license to be an asshole!

You’ll also learn why “clear is kind, unclear is unkind,” and how this simple rule can help guide your communication with team members at all levels.

Of course, we’d be remiss if we didn’t mention that the discussion here owes a lot to the ideas in Kim Scott’s amazing book Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity.

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Brand Builder is a co-production of SnackNation and ForceBrands.

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